Privacy policy

D&A Motors Ltd is responsible for the personal information collected through this website and during your enquiry with our Hull workshop. This policy explains the information we receive, how we use it and your rights.

Information we collect

When you contact us, we receive the details you choose to provide, including your name, telephone number or email address, vehicle registration, vehicle details and a description of the work or problem. Our correspondence with you also forms part of the enquiry record.

Information about your visit may be processed to operate and protect the website. Our Cookie policy explains cookies, browser storage and website measurement.

How we use your information

We use your contact and vehicle details to respond to questions, discuss assessment and repair options, prepare for appointments and keep a record of our correspondence. An enquiry does not subscribe you to marketing communications.

When you ask about our services, processing the information needed to respond is part of taking steps at your request before entering into a contract. We rely on our legitimate interests to protect the website against misuse and maintain the security of our enquiry systems.

Registration lookup

If you choose registration lookup, your registration is sent to the DVLA or DVSA service used to retrieve available vehicle information. You can provide the vehicle details manually instead. Check the returned details before relying on them, as vehicle records may contain omissions or inaccuracies.

Who receives your information

Enquiries are stored in our website enquiry system and delivered to the workshop’s email account. Authorised workshop staff use them to respond to you. The hosting and email providers that operate these services may also process the information as part of providing their services to us.

Your choices and rights

You can ask for access to your personal information and request corrections. Depending on the circumstances, you may also have the right to request deletion, restrict processing, object to processing or receive information in a portable format. Where processing relies on consent, you can withdraw that consent without affecting processing that took place beforehand.

Contact us using the details below to make a request or raise a concern. We may need to confirm your identity before releasing personal information. You also have the right to complain to the Information Commissioner’s Office.

Contact D&A Motors

Email damotorssltd@gmail.com, call 01482 259202, or write to D&A Motors Ltd, 3 Wilton Street, Hull, HU8 7LG.